Work Experience

2021-2023

Amazon Web Services (AWS)
Program Manager, Talent Operations

• Led hiring and onboarding of 300+ contractors and full-time employees over a 9-month period.

• Developed a centralized hiring strategy including documenting processes and workflow, creating trackers, writing SOPs and FAQs, and facilitating training sessions within the org.

• Managed team roster, tracked headcount and forecasted future attrition against business needs.

• Created project workflows in Asana and conducted post-project analysis and reporting.

• Communicated cross-functionally across HR, IT, team leaders and staffing agencies to remove bottlenecks and deliver a seamless experience for candidates and the business.

2016-2021

Association of National Advertisers
Vice President, Program Manager

• Led strategy and growth for a national talent development program that recruits top, diverse candidates for companies including Mastercard, L’Oreal, IBM & McCann Worldgroup.

• Led recruiting operations, including partnering with hiring managers, creating job requisitions, sourcing candidates, managing a 12-person team of application screeners, conducting behavioral and case driven interviews, onboarding cohorts, and integrating new 3rd-party software into recruiting tech stack.

• Increased applications by 300% and managed a yearly pipeline of 2,300+ candidates. Exceeded stretch goal and increased number of candidates hired by 150%. Matched 80 candidates to partner companies in 6 months.

• Achieved target diversity metrics with 70% of hires coming from diverse backgrounds.

• Established over 30 new strategic partnerships with organizations including Bain & Company, The New York Times, Visa, TikTok, Denstu, Johnson & Johnson, and VaynerMedia.

• Built a talent network of 1,200+ students and created a virtual community and training program including a 20-week series with industry leaders, a mentor program for 250+ students, case competitions in partnership with Clorox and IBM, a portfolio review program, and a marketing certification course.

• Developed onboarding kits, conducted orientation and networking events for program hires and enhanced program branding for digital touchpoints including email, social and website.

• Produced first virtual fundraising event to honor talent partners, including developing run-of-show and script, working directly with presenters including the CMOs of American Express, IBM and AB-InBev, coordinating with the production company and directing all event operations.

• Presented new initiatives and program strategy to Board of Directors throughout the year.

2013-2016

Association of National Advertisers
Associate Program Manager

• Led Campus Speakers Program, managing a team to organize 300+ events annually at universities including Columbia, Duke, and Howard University. Transformed the program and increased scale by 200% through automation and conducting outreach to new partners. 

• Organized regional marketing industry conferences at Yale, UC San Diego & Cornell Tech with top speakers including CMOS & VPs at IBM, Pepsi, Spotify, Target, Chobani and Google.

• Transitioned organization to a cloud-based CRM database, overseeing data migration and employee training.

2012-2013

Protiviti
Process Consultant

• Specialized in assessing and documenting business processes at global management consulting firm for clients in the finance, life sciences, automotive and media industries.

• Focused on benefits, compensation, payroll, billing, and financial statement closing processes, to ensure compliance with financial regulations (SOX).

• Led project management including running weekly status meetings, creating testing schedules and on-boarding new team members.

Skills

• Program management

• Operations

• Community building

• Strategic partnerships